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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Colna

September 12, 2024

5  out of  5
rating by Bob Colna
"Matt Conner and his amazing staff, Amy and Cindy, in the Lititz, Pa office are true professionals that feel like friends. They have handled every need that I have had regarding my auto & renters insurance. They are proffessional, extremely efficient, and accurate with any quotes that I have needed. Dealing with insurance can be frustrating, but that is never the case in this office. I truly feel like I am calling some friends, and they are extremely prompt with getting back to me with any questions or needs that I have had regarding my insurance. It is very comforting to know that I can pick up the phone and they will be there to take care of my insurance needs. Thanks Matt, Amy, & Cindy for all you do. Robert Colna Pennsylvania"
We responded:
"THANK YOU SO VERY MUCH BOB FOR YOUR KIND WORDS AND POSITIVE 5 STAR REVIEW! WE REALLY APPRECIATE YOU TAKING TIME TO PROVIDE THIS WONDERFUL FEEDBACK AS IT PROVIDES GREAT REINFORCEMENT AND MOTIVATION TO MYSELF, CINDY AND AMY THAT WE ARE SERVING OUR CLIENTS WELL. WE ARE INCREDIBLY GRATEFUL YOU GAVE US THE OPPORTUNITY TO HELP WITH YOUR AUTO & RENTERS INSURANCE NEEDS AND OUR TEAM WILL REMAIN COMMITTED TO PROVIDING YOU AND ALL OUR CLIENTS EXCEPTIONAL SERVICE. THANK YOU AGAIN AND IT IS AN HONOR TO CALL YOU OUR FRIEND! "
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Becky Boston

August 6, 2024

5  out of  5
rating by Becky Boston
"Matt was easy to get in touch with, and very responsive when I sold my old car a purchased a new one."
We responded:
"THANK YOU SO VERY MUCH BECKY FOR YOUR 5 STAR REVIEW! WE REALLY APPRECIATE YOU TAKING TIME OUT OF YOUR VERY BUSY SCHEDULE TO LEAVE US THIS REVIEW. WE ARE ALWAYS HAPPY TO HELP FACILITATE MAKING YOUR CAR BUYING EXPERIENCE BETTER AND MORE EFFECIENT. THANK YOU AGAIN AND WE REALLY APPRECIATE THE OPPORTUNITY TO HELP WITH ALL YOUR INSURANCE NEEDS. "
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krystal dennison

April 26, 2024

5  out of  5
rating by krystal dennison
"Matt Connor was simply amazing. I went in to ask questions about life policies. He took his time and told me all the things that I needed to know. He explained in great detail how everything worked, and what I could expect. He was a plethora of information. I would recommend Matt Connor's State Farm Insurance to take care of all your insurance needs. Auto home and life and the price is great."
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SlimSkatie

March 28, 2024

5  out of  5
rating by SlimSkatie
"Definitely recommend Matt and his team. If you’re looking for a professional who offers great coverage at affordable prices, and is willing to fight for their customers and truly have your back then this is your go to guy."
We responded:
"THANK YOU MISS KATE FOR SHARING YOUR POSITIVE REVIEW! WE ARE GLAD WE WERE ABLE TO HELP. THANK YOU AGAIN FOR THE PRIVILEGE OF HELPING YOU WITH ALL YOUR INSURANCE NEEDS, YOU ARE VERY MUCH APPRECIATED! "
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Steve G

March 13, 2024

5  out of  5
rating by Steve G
"Actually was not at the office. I made a call to the office. Matt was wonderful in helping me out."
We responded:
"HELLO MR STEVE AND THANK YOU VERY MUCH FOR KIND WORDS AND POSITIVE REVIEW, WE ARE HAPPY YOU HAD A GREAT EXPERIENCE! THANK YOU FOR THE PRIVILEGE TO HELP WITH ALL YOUR INSURANCE NEEDS, YOU AND YOUR FAMILY ARE VERY MUCH APPRECIATED!"
Profile photo of Mo Alhussainy

Mo Alhussainy

October 2, 2023

5  out of  5
rating by Mo Alhussainy
"I have state farm for almost 10 years and matt was always my insurance agent. Insurance is something you never want to use but every time something happened I had a great experience with every one in this office. Thank you very much"
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Carol O'Donnell

August 27, 2022

5  out of  5
rating by Carol O'Donnell
"I have been with Matt Conner's office for over 30 years and couldn't be happier. He and his staff are very knowledgeable about my Insurance needs. His staff is very courteous and polite. Matt and his staff has always had my best interest at heart!! Way to Go Matt Conner and Staff!!!"
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Mark Conner

June 1, 2022

5  out of  5
rating by Mark Conner
"Great rates, knowledgeable service, highly recommend."
We responded:
"THANK YOU SO MUCH MR CONNER FOR TAKING TIME TO LEAVE US A RATING/REVIEW. WE APPRECIATE YOU AND YOUR BUSINESS! WE LOOK FORWARD TO WOKING WITH YOU AGAIN SOON AND ALWAYS VALUE FEEDBACK TO IMPROVE OUR LEVEL OF SERVICE. THANK YOU AGAIN!"
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Dan C

March 23, 2022

1  out of  5
rating by Dan C
"Matt is an awful person, stay far away"
We responded:
"GOOD AFTERNOON DAN, I AM VERY SORRY TO SEE YOUR COMMENT AND I AM SORRY YOU FEEL THIS WAY. UNFORTUNATELY, WE DO NOT SEE YOU AS A CURRENT CLIENT WITH OUR AGENCY, BUT IF THERE IS ANYTHING WE CAN DO TO HELP YOU, PLEASE LET US KNOW..."
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Jason Kinsey

March 4, 2022

5  out of  5
rating by Jason Kinsey
"Matt is a wonderful agent and a gentleman. He knows insurance inside and out and will talk you through everything. I've had Matt as an agent for 20 years and my extended family have used him for many years before that."
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Mike Miller

October 19, 2021

5  out of  5
rating by Mike Miller
"Great people at this place! Very helpful and friendly"
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Pattie Calmon

December 10, 2020

5  out of  5
rating by Pattie Calmon
"Cindy does an amazing job as the office manager and Matt Conner is awesome at helping the customer meet their insurance needs Tgank you"
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giovanni crocenzi

November 2, 2020

5  out of  5
rating by giovanni crocenzi
"Very knowledgeable people"
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Michael Schaeffer

January 2, 2020

5  out of  5
rating by Michael Schaeffer
"They always provide great service."
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Ssaa Ea

September 22, 2019

5  out of  5
rating by Ssaa Ea
"Cindy and the team always are awesome. Cindy is never short or rude even when I don’t understand something, she takes the time to make sure I get it even if I call again about something I forgot. I have stay with State Farm only because Of her! Thank you for the past two years I’m Grateful for having you in my life and as my insurance woman. Your a rockstar sweetheart and one of the most amazing people I know. From the bottom of my heart thank you, for all that you have done and will do. Your friend and loyal Customer steve e."
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Leroy Poole

August 26, 2019

5  out of  5
rating by Leroy Poole
"Always taken care of by matt and his team. They are always really nice and explain your policy so its easy to understand. They really go the extra mile."
Profile photo of Michael Ramer

Michael Ramer

December 7, 2018

5  out of  5
rating by Michael Ramer
"Super amazing State Farm agent that I have had the privilege of knowing for well over 20 years very nice and friendly staff super knowledgeable answers all questions that you have in relation to auto insurance home insurance renters insurance whatever kind of insurance you need statefarm is there stop by sometime at Matt Connors office in Lititz you won't be disappointed"